Refund policy

Thank you for shopping with us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

The item must be unused and in the same condition that you received it
The item must be in its original packaging
Proof of purchase (receipt or order confirmation) is required

Items that do not meet these conditions will not be accepted.

Non-Returnable Items

The following items cannot be returned:

Used or damaged products not caused by us
Items returned after the 14-day window
Final sale or discounted items (if applicable)

Return Process

To initiate a return, please contact us at:
[techy10picky@gmail.com]

Include:

Your order number
Reason for return
Photos (if the item is damaged or defective)

If your return is approved, you will receive instructions on how and where to send your item.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item is defective or incorrect
Original shipping fees are non-refundable

Refunds

Once we receive and inspect your return, we will notify you of the status.

If approved:

Your refund will be processed to your original payment method
Please allow 5–10 business days for the refund to appear, depending on your payment provider

Damaged or Incorrect Items

If you receive a defective or wrong item, contact us within 48 hours of delivery with photos. We will replace the item or issue a full refund at no additional cost.